Contact us
Email support@victoriababycare.com and we’ll get back to you, usually within 2 business days. Please include your device (iPhone model and iOS version) and a short description so we can help quickly.
Getting started
Tap the + button to log a moment — feeds, diapers, sleep, growth, temperature, medications and milestones. You can rearrange the activity cards (long-press and drag) so your most-used ones sit right under your thumb. Everything you log is kept for you and shown against your baby’s own gentle rhythm.
Account & sign-in
- You can sign in with email & password, Google, or Apple.
- Forgot your password? On the sign-in screen choose Reset password and follow the email link.
- Your data is tied to your account and syncs securely, so signing in on a new device brings everything with you.
Family & multiple babies
Both parents and caregivers can share one synced family view, so everyone stays on the same page. You can track twins, triplets or quadruplets together, each with their own profile and timeline.
Subscriptions (Victoria Premium)
- The core tracker is free. Victoria Premium unlocks extras — there are no ads, ever.
- Subscriptions are billed through your Apple ID. To manage or cancel, open iPhone Settings → [your name] → Subscriptions.
- Switched phones or reinstalled? In the app, use Restore purchases to bring your subscription back.
Lullabies & sounds
The lullaby player keeps playing through the silent switch and at the lock screen, so it works for 3am feeds. If you don’t hear anything, check your phone’s volume and that it isn’t routed to another Bluetooth device.
Languages
Victoria Baby Care speaks 20 languages and follows your phone’s language automatically. You can also set it manually in the app’s settings.
Your data & privacy
You own your data. You can export or permanently delete your account and all of its data from inside the app at any time. See our Privacy Policy and Privacy choices for details, or email us and we’ll help.